Last mile logistics refers to those activities that take place in the last segment of a logistics network, when the goods are transferred to the final recipient. It seems a rather simple concept, however, several factors complicate the execution.
In fact last mile deliveries usually represent up to 40% of the total cost of all transport operations in the supply chain and are therefore clearly inefficient. Last mile logistics is the most expensive and also the least environmentally friendly part of the entire supply chain.
Right now in Operinter we provide customers with the most appropriate means of transport to ensure fast and accurate deliveries depending on the destination and volume of each shipment. In fact, we can develop ecologically efficient tailor-made logistics plans with vehicles powered by clean energy.
But the great revolution in last mile logistics will come when, to a greater extent, modern technology is applied and variables such as volume, variety or speed can be controlled. This is where the role of Big Data comes in, a last mile solution that can help reduce costs and increase customer satisfaction.
Some of the advantages of this technology are:
1 -It helps to improve the shipping routes thanks to the information collected on the traffic in the area and on the weather.
2 -It serves to know the behavior of customers, what they think of the company etc. through the information in Social Networks.
3- Streamline and optimize processes using data collected at all stages of the logistics process.
In addition, last mile urban transport is also directed towards aspects such as localized deliveries, opting for more flexible delivery networks or taking seasonal logistics into account.